Betting Rules

1. General betting principles

Intensity Casino offers gambling products and services subject to applicable laws, regulatory requirements and the rules displayed on the website. These rules are intended to provide a clear general framework for betting activity. Individual games, markets, tournaments and promotions may also have additional rules. If a specific game rule conflicts with a general rule, the rule shown for that game or market will generally apply.

You must be legally permitted to gamble in your location and must provide accurate information when creating or using an account. You must not use the website if online gambling is prohibited where you are located. Players in Australia should consider the laws that apply in their state or territory, as well as any restrictions applying to the particular service.

An account is intended for the individual registered account holder. You must keep your login details confidential and must not allow another person to place bets using your account. You are responsible for activity carried out through your account unless you notify Intensity Casino promptly of suspected unauthorised access.

• You must meet the applicable minimum age requirement before using the service.
• You must use your own account and provide information that is complete, current and accurate.
• You must not use the service for unlawful activity, fraud, money laundering or any other prohibited purpose.
• You must not attempt to manipulate games, markets, outcomes, payments or promotional offers.
• You should check the stake, selection, odds and other details before confirming a bet.

Intensity Casino may carry out identity, age, payment method and source-of-funds checks where required. An account, deposit, withdrawal or bet may be restricted, delayed or declined while checks are completed. Information supplied for verification must be truthful and must relate to you.

2. Placing and accepting bets

A bet is submitted when you select the relevant option, enter or confirm the stake and use the available button or process to place the bet. A bet is not necessarily accepted merely because it has been submitted or appears temporarily on screen. Acceptance occurs only when the bet is recorded by the website as accepted.

Before confirming a bet, review all displayed information carefully. This may include the game or event, market, selection, stake, odds, possible return, applicable fees or conditions and any relevant time limits. You are responsible for checking that the information is correct before submission.

A confirmation message, bet reference or entry in your account history may be used to identify a bet. If a bet does not appear to have been accepted, you should not assume that it was placed. Technical interruptions can affect the display of betting information, and you should check your account history before attempting to place the same bet again.

Bet limits and availability

Minimum and maximum stakes, maximum returns and other restrictions may apply. Limits can vary by product, market, account, payment method, promotion or other operational considerations. The applicable limit will be shown where relevant or communicated through the service. A bet that exceeds an applicable limit may be rejected, reduced or otherwise handled in accordance with the displayed rules.

Changes, errors and interruptions

Displayed information may occasionally contain a typographical, technical, pricing or settlement error. If a material error affects a bet, Intensity Casino may correct the error, void the affected bet, settle it using the correct information or take another reasonable step permitted by the applicable rules. This does not affect any rights that cannot lawfully be excluded.

Intensity Casino may suspend or close a market, game or betting service when necessary, including because of technical issues, unusual activity, integrity concerns, legal requirements or events outside reasonable control. Where appropriate, affected bets will be reviewed and handled under the relevant game or market rules.

3. Results, settlement and cancellations

Bets are settled using the official result or outcome specified in the applicable rules. The source used to determine a result may depend on the product or market. In some cases, a result may be amended after initial publication. If this occurs, bets may be resettled where the applicable rules allow or require it.

A game, event or market may be cancelled, postponed, abandoned, interrupted or changed. The effect on a bet depends on the relevant rules, including whether a minimum period, number of plays or other condition has been completed. Some selections may be settled while others are cancelled or treated as void.

Where a bet is void, the stake will generally be returned or the bet will be removed from the calculation in accordance with the applicable rules. A bet may also be voided where it was accepted in error, placed after a relevant closing time, affected by a technical problem or connected with prohibited activity. Any treatment will be determined by the applicable terms and the circumstances involved.

Account records and disputes

Your account history may show bets, stakes, results, adjustments and settlements. Keep your own records and review them regularly. If you believe a bet has been recorded, settled or cancelled incorrectly, raise the issue through the available customer support channel as soon as reasonably possible and provide the relevant bet reference and details.

A dispute will be reviewed against the account record, system information, applicable rules and any other relevant evidence. Technical records maintained by the website may be used to determine whether a bet was submitted and accepted. Nothing in these rules removes any consumer protections or dispute rights that apply under Australian law.

4. Responsible gambling and rule changes

Gambling should be treated as entertainment, not as a way to earn income or recover losses. Only gamble with money you can afford to lose. Set a budget before you play, keep track of your time and spending, and avoid gambling when you are upset, tired, affected by alcohol or drugs, or under financial pressure.

• Set personal spending and time limits where these tools are available.
• Take regular breaks and avoid chasing losses by increasing your stakes.
• Do not borrow money or use essential household funds to gamble.
• Talk to someone you trust if gambling is affecting your wellbeing, finances or relationships.
• Use available account closure, suspension or self-exclusion options if you need a break.

If you believe gambling may be becoming difficult to control, stop playing and seek independent help from an appropriate Australian support service or health professional. Intensity Casino may apply responsible gambling measures, including account restrictions or reviews, where appropriate or required.

These Betting Rules may be updated from time to time to reflect changes to the service, products, legal requirements or operational procedures. The current version published on the website applies to future betting activity from the time it is made available, unless a different effective date is stated. You should review the rules regularly and before placing bets.