- GamesOver 2,000 slots, live casino & sports betting
- CurrencyAustralian Dollars (AUD)
- Support24/7 live chat, email, phone & Telegram
- MobileNative iOS/Android app + PWA
How to get in touch
For assistance, send a message to support@intensitycasino.click. Please use the email address connected to your account where possible, as this may help the team locate your request and provide relevant assistance. If you cannot access that email address, explain the situation in your message.
Support usually replies within 24 hours, although response times can vary depending on the nature and complexity of the request. Some matters may require additional information or checks before they can be resolved. Please avoid sending multiple messages about the same issue, as this may make it harder to track your request.
What to include
- Your account email or username.
- A short, clear description of the issue or question.
- Relevant dates, transaction details or error messages, where available.
- Screenshots if they are relevant and do not show passwords, full payment details or other sensitive information.
Common reasons to contact support
You can contact support about matters including:
- Account access, profile details and verification questions.
- Deposits, withdrawals and payment-related queries.
- Questions about bonus terms or promotion conditions.
- Technical problems, website errors or account features that are not working as expected.
- Responsible gambling requests, including help with available account controls or taking a break from gambling.
Please provide enough information for the team to understand what has happened, while keeping your account credentials private. If your request concerns responsible gambling, say so clearly so it can be directed appropriately.
