Intensity Casino VIP Program: Rewards, Tiers and Member Benefits

How the VIP Program starts and where Bronze fits

You begin at the Normal level. Bronze becomes available after depositing $1,000. From there, the programme uses multiple tiers, although the higher-level names and entry requirements are handled through your account. The practical point is simple: your activity can unlock more member benefits over time.

At Intensity, VIP status is built around regular account activity rather than one single action. Deposits, spins and wagers all earn points. Those points can be exchanged for bonus cash or other benefits, giving you a way to get value from the play you already choose to do.

How points are earned and exchanged

Points are earned from every deposit, spin or wager. You can exchange them for bonus cash or other benefits. This gives the account a running reward balance, rather than limiting recognition to one particular game or payment method.

• Deposits earn points.
• Spins earn points.
• Wagers earn points.
• Points can be exchanged for bonus cash or other benefits.
• The account keeps track of your activity and available rewards.

The programme also includes a daily check-in feature. Checking in each day builds rewards across a seven-day run from Monday to Sunday. Miss one day and the streak resets after one day of inactivity, so the feature suits players who prefer small, regular account activity rather than occasional visits.

Higher VIP levels bring more personal service

As you move through the higher VIP levels, the benefits become more tailored to the individual player. Members can receive exclusive offers, invitations to limited-time tournaments and faster withdrawals. These are useful extras if you value convenience as much as promotional rewards.

VIP members can also receive personalised gifts and previews of selected games before wider promotion. Higher tiers may include a dedicated account manager, giving you a direct point of contact for account questions and member support.

• Exclusive offers for higher VIP levels
• Faster withdrawal processing
• Invitations to limited-time tournaments
• Personalised gifts
• Exclusive game previews
• Dedicated account managers for VIP tiers

The mobile experience is useful for keeping up with these benefits. You can use the Mobile App or the Progressive Web App on a phone, with account navigation available in both portrait and landscape modes. Touch-optimised controls are designed for one-handed use.

VIP withdrawal limits are handled individually

Standard accounts have a combined withdrawal limit of $20,000 per week and $50,000 per calendar month. There is no upper limit on an individual withdrawal amount, but the weekly and monthly caps still apply across all payment methods combined.

VIP players can receive higher withdrawal limits. These terms are personalised and negotiated on a case-by-case basis. That means your member arrangement may differ from the standard limits, so check the terms connected to your own account before planning a larger payout.

Withdrawals can first spend up to 24 hours in an internal review before funds are sent to the payment provider. Larger withdrawals may receive additional manual review. Verification is required before your first withdrawal, so completing the account checks early can make the process more straightforward.

What the VIP experience includes beyond points

The member experience combines rewards with access and service. Points cover the everyday side of the programme, while higher VIP levels add benefits that can matter when you play regularly: faster withdrawal handling, direct assistance and invitations to selected events.

There are also ways to earn points through sharing. A successful share or referral earns 1,000 points. The referral programme also lets players invite friends and earn passive income weekly, with downline tracking available in the account dashboard.

A separate daily check-in rewards regular visits, and the seven-day cycle runs from Monday to Sunday. Missing one day resets the run. Together, these features give you several routes into the programme without requiring every reward to come from wagering.

• Use the check-in feature for a seven-day reward cycle.
• Earn 1,000 points from a successful share or referral.
• Track invited players through the account dashboard.
• Ask a dedicated account manager about VIP benefits when that service is available at your tier.
• Review personalised withdrawal terms before using higher limits.

Keeping VIP play comfortable and controlled

VIP benefits should stay within your entertainment budget. Intensity provides account controls for deposit limits, loss limits, session time limits and reality check reminders. Personal deposit limits can be set directly in the account settings.

You can also choose temporary or permanent account closure and cooling-off periods. Available self-exclusion periods range from 24 hours to six months or longer. These controls are worth setting before you start chasing a tier, because status should never be the reason to play beyond your limits.

• Set a personal deposit limit before playing.
• Use loss and session-time limits to keep activity contained.
• Turn on reality check reminders if regular prompts help.
• Take a cooling-off period when you want a break.
• Use self-exclusion for temporary or permanent account closure if needed.

Support is available through live chat 24 hours a day, 7 days a week. Email responses typically arrive within 12 to 24 hours, and phone support is also available. English-language support is focused on the Australian market.