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1. What are cookies?
Cookies are small text files that a website may place on your computer, mobile phone, tablet or another device when you visit. They allow a website to recognise a device and remember certain information about a visit. Cookies can help a website work as intended, improve performance, remember preferences and provide information about how visitors use the website.
Some cookies are placed directly by Intensity Casino. Other cookies may be placed by service providers that support website functions, security, analytics, customer assistance or other online features. These third parties may process information collected through their technologies in accordance with their own privacy policies and applicable requirements.
Cookies may be session cookies or persistent cookies. Session cookies generally operate only while your browser is open and are removed when the session ends. Persistent cookies remain on your device for a period of time or until they expire or are deleted. The length of time a cookie remains may depend on its purpose and the settings of the website or service using it.
The website may also use technologies similar to cookies, such as pixels, tags, software development kits, local storage and device information. In this policy, the term cookies includes these similar technologies where relevant.
2. How we use cookies
Intensity Casino may use cookies for several purposes. The specific cookies used may change as the website, its features and its service providers change. Cookies may be used to support the following activities:
- Essential website operation, including page navigation, account access, session management and the delivery of requested online features.
- Security and fraud prevention, including helping to identify unusual activity, protect accounts, maintain system integrity and support responsible access controls.
- Remembering settings and preferences, such as language, region, display choices and information that helps reduce the need to repeat selections.
- Performance and reliability, including monitoring errors, measuring page response times and helping the website function consistently across different devices and browsers.
- Analytics and reporting, including understanding how visitors use the website, which pages are visited and whether content or features are useful.
- Service improvement, including testing changes to website design, content, navigation and functionality.
- Customer support, where cookies or similar technologies help provide online assistance, manage enquiries or maintain continuity during a support interaction.
- Advertising or marketing measurement, where permitted and where relevant, including understanding whether communications or campaigns have been viewed or acted on.
Information collected through cookies may include technical details such as your IP address, browser type, device type, operating system, approximate location, referring website, pages viewed, visit times and interaction information. The information collected will depend on the relevant cookie, your device and the way you use the website.
Cookies do not normally contain information such as your full password. However, information collected through cookies may be combined with information you provide directly or information generated through your use of an account or service. We handle personal information in accordance with our Privacy Policy and applicable Australian privacy requirements.
3. Types of cookies and your choices
Strictly necessary cookies
These cookies are needed for important website functions. They may support security, account and session functions, system load management and other features that are necessary to provide a requested service. Because the website may not operate correctly without them, they may not be available for complete opt-out through a cookie preference tool. You may still be able to remove or block them through your browser, although doing so may prevent some features from working.
Preference and functionality cookies
These cookies help remember choices and settings so that the website can provide a more convenient experience. If you disable them, some preferences may not be retained and you may need to make the same selections again. Certain features may also operate differently.
Analytics and performance cookies
These cookies help us understand website traffic, usage patterns and technical performance. The information can assist with identifying problems, improving content and making the website easier to use. Where appropriate, analytics information may be collected in a form that is designed to reduce direct identification.
Marketing and third-party cookies
Where used and permitted, these cookies may help measure communications, recognise visits from a campaign or provide content that is more relevant to your interests. Third-party providers may place or access cookies when their tools are used on the website. You can manage available choices through the website's cookie settings, where provided, or through your browser and relevant third-party controls.
You can usually control cookies through your browser settings. Most browsers allow you to view, delete, block or restrict cookies. You may also be able to set your browser to notify you before a cookie is stored. Instructions vary between browsers and devices, so you should check the help or privacy settings for the browser you use.
If you use more than one browser or device, you may need to manage cookie settings separately on each one. Blocking or deleting cookies may not remove other information already collected, and it may affect account access, security checks, website performance or other functionality. You may also need to make your preferences again after clearing cookies.
